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AFTER-SALES SERVICE
We offer you a 2-year warranty, valid worldwide.
Anyone having purchased an Isère 1885 watch from an authorized dealer may request it be taken
care of under the international warranty agreement, by presenting the international warranty card
to an authorized dealer or distributor.
Your watch is guaranteed against any manufacturing defect for two years. The warranty takes
effect from the date your watch is purchased.
The following information appears on the card: model name, reference, series number, dealer’s
name, activation date and duration of the international warranty.
Within the context of this warranty, any maintenance or repair must be performed by our teams.
The warranty does not cover:
- Theft, loss, instances of force majeure, natural catastrophes and accidents (contretemps,
disruptions or disturbances, etc.).
- Damage due to misuse or improper use.
- Damage due to an alteration of any kind made to the watch by a party not listed as one of our
repair centers.
- Natural wear and tear due to normal use and ageing of the watch.
- Problems with watertightness and the resulting issues where a test for watertightness has not
be carried out every 2 years.
Contact us: after-sales@isere1885.com
Isère Éditions SAS
Château de la Berrière 44450 Divatte sur Loire - France